Publication of US20140359462A1 publication Critical patent/US20140359462A1/en Application granted granted Critical Publication of US9530116B2 publication Critical patent/US9530116B2/en Status Active legal-status Critical Current Adjusted expiration legal-status Critical Links Assignors: KHALIL, MANAH M., SALMAN, MOHAMMAD Y. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). reassignment VERIZON PATENT AND LICENSING INC. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.) Filing date Publication date Application filed by Verizon Patent and Licensing Inc filed Critical Verizon Patent and Licensing Inc Priority to US13/903,498 priority Critical patent/US9530116B2/en Assigned to VERIZON PATENT AND LICENSING INC. Original Assignee Verizon Patent and Licensing Inc Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.) Salman Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.) Granted Application number US13/903,498 Other versions US9530116B2 Google Patents US20140359462A1 - Finite state machine-based call manager for web-based call interaction US20140359462A1 - Finite state machine-based call manager for web-based call interaction